Reports and Publications

Managing Complaints

Below you will find our Self-Assessment Form, our Complaints Performance and Service Improvement Report and our Complaints Policy. These show how Abbeyfield Oxford Society handles complaints. To download a PDF copy of any of these, click the link(s) below:


Abbeyfield Quality Standard

In March 2025, Abbeyfield Oxford Society were awarded the Abbeyfield England Standard. To view the certificate, click the image of it on the right. To download an A4 PDF copy, click the link below:

High Sheriff of Oxford Certificate

In June 2024 Abbeyfield Oxford Society were proud to be awarded a certificate for dedicated service and contribution to the welfare of the county by the High Sheriff. To view the certificate, click the image of it on the right. To download an A4 PDF copy of it, click the link below: